D’Lush Finger Foods

Standard Terms and Conditions

Effective July 2010-07-30

For Products and/or Services Provided

QUOTATION VALIDITY PERIOD

Quotations are valid for 30 days from date of issue, unless otherwise stated. Should the customer wish to place an order after such a validity period, then D’Lush Finger Foods, in its sole discretion has the right to amend the original quote to reflect current pricing and availability of goods, prior to accepting the customer’s sales orders.

PRICES

Prices are firm for the quotation validity period unless stated to contrary. Errors and Omissions on all paperwork, websites, or promotional material, verbal or written are excluded.

DEPOSIT and PAYMENT

All orders require a 20% deposit paid at time of placing the order. The balance of the order is to be finalised within 5 days prior. IE: If the party is on the Saturday, then full payment must be made by at least the Monday before. Such deposit will be applied towards invoices raised by D’Lush Finger Foods for such order, and is not refundable unless of course, the customer has cause to reject works as would be their right under the laws pertaining to the Sale of Goods in State of Victoria, Australia.

All payments are to be finalised prior to the function. All payments are to be paid by cash or direct deposit to our bank account.

CHANGES TO YOUR ORDER

All changes to orders must be placed 4 days prior to the function. This is working days notice, IE: Wednesday for a Sunday order. If changes need to be made after this time, then we MAY be able to accommodate your request.

CANCELLATION

Any cancellation made to an order 5 working days prior to the function. Then 50% of the balance falls due. Any cancellation made to an order with more than 5 days notice prior to the function date, the deposit is fully refundable.

TITLE

Placing an order to D’Lush Finger Foods for quoted goods and services is made on the understanding that NO TITLE in such goods and services will pass to the customer until full payment of invoice(s) are made.

LIMIT OF LIABILITY

D’Lush Finger Foods shall not be held responsible for any items not in working order after the event. We endeavour to leave the premises in the same condition as we arrived.

D’Lush Finger Foods shall not be held responsible for any damage occurred by guests of a function held. The guest that has been found to have caused the property damage or alike, is to pay the amount to repair in full. D’Lush Finger Foods holds no responsibility for the health of our guests whilst attending a function/event they are therefore responsible for their own actions.  

REJECTION OF SERVICE

D’Lush Finger Foods has the right to reject business if it is deemed outside of the business objective descriptions, or it would be believed to impose a risk to the business for the type of guest that it would attract.